Legal

Privacy Policy

How SendBuddy handles information submitted through our website, support channels, and services.

01Information we may collect

Contact information

When you contact us through email or our contact form, we receive information you provide such as your name, email address, company name, and message content.

Website usage

We may use basic analytics to understand how visitors use our website. This may include page views, referring URLs, and general usage patterns.

Server logs

Our servers automatically record technical information such as IP addresses, browser type, and access times. These logs are used for security and operational purposes.

02How we use information

We use collected information to:

  • Respond to inquiries and provide support
  • Operate and improve our website and services
  • Maintain security and investigate misuse reports
  • Comply with legal obligations

We do not sell your personal information. We may share information with service providers who help us operate our website, or when required by law.

03Logs and security

Technical logs and security-related data are retained for operational monitoring, troubleshooting, and protecting our systems. Access to this information is limited to what is needed for these purposes.

04Support communications

We retain correspondence related to support inquiries and business communications so we can follow up, maintain context, and improve how we respond to customers.

05Abuse reports

Information submitted in abuse reports is retained for investigation and security purposes. This may include message headers, addresses, and descriptions provided by reporters.

06Data retention

We retain information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law. Depending on your location, you may have rights to access, correct, or delete your personal information.

07Contact

Privacy questions: support@sendbuddy.net. We may update this policy from time to time. Changes will be posted on this page.